It’s a perfect solution for those customers who manage their servers by themselves, but from time to time face challenges which they need support to overcome.
If you are stuck in an apparently unresolvable problem – no need to worry! You can’t know it all, and can’t do it all yourself. Contact ilim. Whatever your problem is, there are experts among our staff who have probably seen it before. They will be happy to be of assistance to you.
With our Hourly Server Management Plan you can concentrate on your professional goals.
SLA – quality guaranteed!
In order to make our customers feel confident that their requests for technical support will be resolved in timely and completely manner, we have implemented a Service Level Agreement (SLA) which covers all standard support packs. Now, you can request compensation for each SLA violation. More details about SLA conditions you can find on Service Level Agreement webpage.
What problems can we solve for you?
Just take a look…
- Upgrading the software on your server.
- Installation or configuration of additional software.
- Fixing problems with hosting control panel.
- Testing server hardware, running stress tests.
- Checking how well your server is secured and increasing the security level if necessary.
… and much more!
Please feel free to contact us (Helpdesk / Phone / Support LiveChat). Just let us know about your problem with the Server Management, and we’ll work out how we can help.
|Semih Sağışman ,|
|I am glad I came across these guys because their entire firm seems to be really tech oriented and clued in.|
How much would Hourly Server Management cost?
You can pay for one hour of work on your server, but we recommend using one of the packages that include several hours of Server Management.
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Hours are billed in 15 minute increments.
“How can I be sure that your staff will not try to get more money out of me by telling me the work takes more time than it actually does?” – you may ask.
The answer is simple – we are happy when our customer is certain of what he is getting for his money. This means that our customer will come to us again if the neecessity appears. We think that our customer’s trust is more important than a handful of dollars. Many large companies that we work with started that way – with individual tasks and hourly rates.
Contact us before ordering.