No matter what kind of server we support — Dedicated or Virtual.
No matter which Service Plan you choose — Hourly or Monthly.
What matters is that with our support your server works as you require. ilim offers a wide range of Technical Support options for servers, which differ from each other, but deliver equally excellent results – they work as well, as you want them to.
What do we do for more efficient Server Management?
- We keep our finger on the pulse of your servers — our proactive 24/7 monitoring helps us detect any deviation from the norm. The monitoring system is a ilim unique in-house development that allows to avoid false alarm responses. The servers are monitored 24 hours a day, 365 days a year at five-minute intervals. If the problem is not resolved within 10 minutes after the alarm, the server will send a message to the owners to alert them of the problem.
- We ensure the safety of your servers — we carefully set the security in the beginning and conduct periodic audits. Upon customer’s request we conduct specialized security audits.
- We keep your servers tuned up — we regularly update the OS and installed software.
- We help you get more from your servers — we optimize them for maximum productivity.
- We know your servers’ strengths and weaknesses — we analyze their performance and conduct stress tests.
- We protect the servers from spam and viruses — we install the corresponding software. *
- We make it easy to work with hosting servers — we install and manage web hosting control panels (Cpanel, Directadmin, etc.).
- We care about the data stored on servers — we perform backups and data recovery if needed.*
- We help servers to service their owners every whim — we install additional software. *
- We provide server owners with consulting services on a wide range of issues related to their servers’ performance.
- We thoroughly analyze the market to provide our customers with the most efficient products and technologies.
* — on customer additional request.
Want to make your server happy?
Contact us and we will help you to do it efficiently.